One of the key Repsly features is to track your team in real time and here it just get's better. You can also set up to get Alerts when a visit is done, missed or if your representative is late for it.
To ensure a tight scheduling process, alerts can be sent if specific conditions are met.
These 'conditions' can be: visit missed, done, or late.
Alerts can be sent to one or multiple back-office users and are triggered based on the condition as follows:
- If missed: after predefined visit duration passes (or after midnight, if set to 'anytime').
- If done: upon the rep's check-out from that visit.
- If late: 15 minutes after the scheduled visit's start time.
Note: Scheduled visits with a due date are considered missed after midnight.
In the following video, we demonstrate how it works.