This time we were focused on supporting one single user profile. Previously, we supported separate flows for creating/editing reps and admin. Moving forward, we will support one single user profile that will dictate access to mobile or web applications based on role type - rep and admin (admin will be replacing the term “back-office user”)
With this ability, you will now be able to add custom attributes for your admins to have all information in one place and give mobile access if needed.