1. Click on the Representatives Tab.
2. Click on the Representative you would like to remove.
3. On this page you will see a box that says active rep. In order to remove this representative, unclick the active box and this representative will no longer be active.
In Application Settings, you can also choose to show or hide inactive reps. If turned on, inactive reps will be visible in filters and lists to you and other back office users of the web app
To find this feature click on the Gear icon, then Settings - Application Setting and you will find it under the Representatives settings as illustrated below.